Logistics And Distribution Management Course

Objectives

On completion of this course you should be able to: 

• Gain a broad knowledge of supply chain segmentation, air transport, maritime transport and outsourcing, there is detailed
• Discuss the latest trends and issues that confront logistics in details.
• Improve service and reduce cost, as well as recognize the many different facets of logistics and the supply chain.
• Understand various issues on logistics and distribution; planning and logistics; procurement and inventory decisions
• Explain the concepts of warehousing and storage, freight transport and operational management.  

Course Outline

Module 1: Concepts Of Logistics And Distribution

Introduction To Logistics And Distribution

• Scope and definition
• Historical perspective
• Importance of logistics and distribution
• Logistics and supply chain structure

Integrated Logistics And The Supply Chain

• The total logistics concept
• Planning for logistics
• The financial impact of logistics
• Globalization and integration
• Integrated systems
• Competitive advantage through logistics
• Logistics and supply chain management

Customer Service And Logistics

• The importance of customer service
• The components of customer service
• Two conceptual models of service quality
• Developing a customer service policy
• Levels of customer service
• Measuring customer service
• The customer service explosion

Channels Of Distribution

• Physical distribution channel types and structures
• Channel selection
• Outsourcing channels

Key Issues And Challenges For Logistics And The Supply Chain

• The external environment
• Manufacturing and supply
• Logistics and distribution
• Retailing
• The consumer

Module 2: Planning For Logistics

 Planning Framework For Logistics

• Pressures for change
• Strategic planning overview
• Logistics design strategy
• Product characteristics
• The product life cycle
• Packaging
• Unit loads

Logistics Processes

• The importance of logistics processes
• Logistics process types and categories
• Approach
• Tools and techniques

Supply Chain Segmentation

• Product segmentation
• Demand and supply segmentation
• Marketing segmentation
• Combined segmentation frameworks
• Implementation

Logistics Network Planning

• The role of distribution centers and warehouses
• Cost relationships
• A planned approach or methodology
• Initial analysis and option definition
• Logistics modeling: logistics option analysis
• Evaluate results: matching logistics strategy to business strategy
• Practical considerations for site search

Logistics Management And Organization

• Relationships with other corporate functions
• Logistics organizational structures
• Organizational integration
• The role of the logistics or distribution manager
• Payment schemes
• The selection of temporary staff and assets

Multichannel Fulfillment

• Issues
• Food retailing
• Non-food retailing

Manufacturing Logistics

• Typology of operations
• Just-in-time
• Manufacturing resource planning (MRPII)
• Material requirements planning (MRP)
• The MRP system
• Flexible fulfillment (postponement)
• The effects of distribution activities
• Future developments

Module 3: Procurement And Inventory Decisions

Basic Inventory Planning And Management

• The need to hold stocks
• Types of stockholding/ inventory
• Stockholding policy implications for other logistics functions
• Inventory costs
• Reasons for rising inventory costs
• Inventory replenishment systems
• The reorder point and safety stock
• The bullwhip effect
• The economic order quantity
• Demand forecasting

Inventory And The Supply Chain

• Problems with traditional approaches to inventory planning
• Different inventory requirements and the ‘decoupling point’
• The lead-time gap
• Inventory and time
• Analyzing time and inventory
• Inventory planning for manufacturing
• Inventory planning for retailing

Procurement And Supply

• The procurement cycle
• The scope of procurement
• Setting the procurement objectives
• Managing the suppliers
• Expediting
• Procurement performance measures
• Collaborative planning, forecasting and replenishment
• Factory gate pricing
• E-procurement
• Corruption

Module 4: Warehousing And Storage

Principles Of Warehousing

• The role of warehouses
• Strategic issues affecting warehousing
• Warehouse operations
• Costs
• Packaging and unit loads

Storage And Handling Systems (Palletized)

• Pallet movement
• Pallet stacking
• Palletized storage
• Palletized storage – comparison of systems

Storage And Handling Systems (Non-Palletized)

• Small item storage systems
• Truck attachments
• Long loads
• Cranes
• Conveyors
• Automated guided vehicles
• Hanging garment systems

Order Picking And Packing

• Order picking concepts
• Order picking equipment
• Sortation
• Picking area layout
• Slotting
• Pick routes
• Information in order picking
• E-fulfillment  
• Picking productivity
• Replenishment
• Packing

Receiving And Dispatch

• Receiving processes
• Dispatch processes
• Cross-docking
• Returned goods
• Receiving and dispatch equipment
• Layouts

Warehouse Design

• Design procedure

Warehouse Management And Information

• Operational management
• Performance monitoring
• Information technology
• Data capture and transmission
• Radio data communication
• Truck management

Module 5: Freight Transport

International Logistics: Modal Choice

• Relative importance of the main modes of freight transport
• Method of selection
• Operational factors
• Transport mode characteristics
• Consignment factors
• Cost and service requirements
• Aspects of international trade

Maritime Transport

• Structure of the industry
• Common shipping terms
• Surcharges
• Documentation
• Vessel classification
• Common ship types and their cargoes
• Ports and cargo handling
• Other factors

Air Transport

• Structure of the industry
• Air cargo handling
• Types of air freighter
• Documentation
• Air hubs and spokes
• Air freight pricing
• Air cargo security

Rail And Intermodal Transport

• Intermodal equipment
• Intermodal vehicles
• Intermodal infrastructure
• Mode shift grant schemes
• Rail transport

Road Freight Transport: Vehicle Selection

• Main vehicle types
• Types of operation
• Load types and characteristics
• Main types of vehicle body
• The wider implications of vehicle selection
• Vehicle acquisition

Road Freight Transport: Vehicle Costing

• Reasons for road freight transport vehicle costing
• Key aspects of road transport costing
• Vehicle standing costs
• Vehicle running costs
• Overhead costs
• Costing the total transport operation
• Whole life costing
• Vehicle cost comparisons
• Zero-based budgets

Road Freight Transport: Planning And Resourcing

• Need for planning
• Fleet management
• Main types of road freight transport
• Transport resources: requirements and optimization
• Vehicle routeing and scheduling issues
• Manual methods of vehicle routeing and scheduling
• Computer routeing and scheduling
• Other road-freight transport information systems applications

Module 6: Operational Management

Cost And Performance Monitoring

• Why monitor?
• Different approaches to cost and performance monitoring
• What to measure against?
• A logistics operational planning and control system
• Good practice
• Influencing factors
• Detailed metrics and KPIs
• The presentation of metrics

Benchmarking

• Why should an organization engage in benchmarking?
• How to conduct a benchmarking exercise
• Formal benchmarking systems
• Benchmarking distribution operations

Information And Communication Technology In The Supply Chain

• Basic communication
• Supply chain planning
• Warehousing
• Inventory
• Transport
• Other applications
• Trading using the internet – E-Commerce

Outsourcing: Services And Decision Criteria

• Outsourcing operations
• Different service types
• Value added services
• Drivers and drawbacks of outsourcing
• What are the critical factors of choice?

Outsourcing: The Selection Process

• Approach
• Detailed steps

Outsourcing Management

• The need for management
• Managing the relationship
• Implementation planning
• Monitoring an outsourced logistics operation

Security And Safety In Distribution

• International security measures
• Strategic security measures
• Tactical security measures
• Safety in the distribution centre and warehouse

Logistics And The Environment

• The European Union and environmental legislation
• Logistics and environmental best practice
• Alternative fuels

Humanitarian Logistics

• Key differences
• Performance measurement
• Key terms
• Pre-positioning of resources
• Assessment and planning
• The cluster approach
• Distribution