Understanding and Managing Building Services Course
Understand and manage building services effectively with this training course. Learn techniques to optimize facility services. LBTA offers Understanding and Managing Building Services Course in Facilities Management Training Courses.
◎English⧗One Week●Confirmed£from 5,300 GBP
Upcoming schedule
208 sessions
| Venue | Starts | Ends | Net fees | Book |
|---|---|---|---|---|
| Bali, Indonesia | 5-Jul-2026 | 9-Jul-2026 | 8,700 GBP | Register |
| Berlin, Germany | 5-Jul-2026 | 9-Jul-2026 | 8,300 GBP | Register |
| Geneva, Switzerland | 5-Jul-2026 | 9-Jul-2026 | 9,950 GBP | Register |
| Washington, United States | 5-Jul-2026 | 9-Jul-2026 | 13,500 GBP | Register |
| Amsterdam, Netherlands | 12-Jul-2026 | 16-Jul-2026 | 9,100 GBP | Register |
| Istanbul, Turkey | 12-Jul-2026 | 16-Jul-2026 | 5,550 GBP | Register |
| Milan, Italy | 12-Jul-2026 | 16-Jul-2026 | 7,500 GBP | Register |
| Munich, Germany | 12-Jul-2026 | 16-Jul-2026 | 8,900 GBP | Register |
| New York, United States | 12-Jul-2026 | 16-Jul-2026 | 12,750 GBP | Register |
| Paris, France | 12-Jul-2026 | 16-Jul-2026 | 7,900 GBP | Register |
| Rome, Italy | 12-Jul-2026 | 16-Jul-2026 | 7,900 GBP | Register |
| Singapore, Singapore | 12-Jul-2026 | 16-Jul-2026 | 8,400 GBP | Register |
Course syllabus
Overview
This thoroughly practical two-day programme is the ideal course for FM teams who need to develop their understanding of building services in order to ensure:
- Optimal satisfaction of organisational requirements
- Efficient and cost-effective maintenance and operation of building services
- Professional standards of procurement from, and management of, specialist consultants and contractors
Training objectives
To provide a fundamental understanding of building services in the context of:
- The working environment
- The success of the core business
- The health and safety of the occupants
- Operating cost and environmental impact
- The optimisation of cost and value
- Strategies for continuous improvement
Course outlines
Building services fundamentals
- The function of services in commercial buildings and their importance to the core business
- Electrical services
- Lighting
- Heating
- Ventilation and air conditioning
- Lifts
- Water
- Understanding IT and communication systems
The provision of comfort and safety
- Statutory requirements
- Health and safety legislation
- Control of contractors
- Risk assessment
- Fire precautions
- Legionella, sick building and other risks
- Business requirements
- Understanding user requirements
- Matching systems to business needs
Getting the design right
- What the FM needs to know about design and its procurement
- Successful space planning
- Relationship between services, space planning and design
- Getting the brief right
- Supplier selection and management
Operation and maintenance
- Input and output specifications
- Resource options
- Contracts principal elements
- Tendering key steps
- Selection criteria
- Operational criteria
- Maintenance trends
- Performance-based service provision
- Input and output specifications
- KPIs and thresholds
- Risk containment
- Value-add opportunities
- Performance contract strategy
Contingency planning
- Being ready for the unexpected
- Identifying and reducing risk
- Internal risks
- External risks
- Identifying threats at your site
- Managing risk
- Protective systems
- Occupier obligations
- Fire management
- Testing
Commissioning services systems
- Physical commissioning
- Common problems
- Typical costs
- Commissioning stages
- Continuous commissioning
- Energy efficiency and the scope for environmental improvement
Satisfying the occupants
- Obtaining and responding to feedback
- When to get feedback
- Why
- How
- What to do with it
- Practical exercises
Air time
- Sharing experience and addressing specific issues of interest to participants
- Course review