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Transformational Industrial and Employee Relations Course

Explore employee relations, conflict management, and negotiation skills in a global context with this comprehensive course LBTA offers Transformational Industrial and Employee Relations Course in Human Resource Management Courses.

◎English⧗One Week●Confirmed£from 4,700 GBP

Upcoming schedule

218 sessions
VenueStartsEndsNet feesBook
Amsterdam, Netherlands5-Jul-20269-Jul-20268,100 GBPRegister
Berlin, Germany5-Jul-20269-Jul-20267,900 GBPRegister
Geneva, Switzerland5-Jul-20269-Jul-20268,950 GBPRegister
Interlaken, Switzerland5-Jul-20269-Jul-20268,950 GBPRegister
Istanbul, Turkey5-Jul-20269-Jul-20264,700 GBPRegister
Munich, Germany5-Jul-20269-Jul-20267,900 GBPRegister
Washington, United States5-Jul-20269-Jul-202611,000 GBPRegister
Dubai, UAE12-Jul-202616-Jul-20264,987.5 GBPRegister
Kuala Lumpur, Malaysia12-Jul-202616-Jul-20264,750 GBPRegister
London, UK12-Jul-202616-Jul-20264,950 GBPRegister
Milan, Italy12-Jul-202616-Jul-20266,950 GBPRegister
New York, United States12-Jul-202616-Jul-202610,900 GBPRegister

Course syllabus

Course Outline

DAY 1

Transformational Employee, Labour & Industrial Relations

  • The Context for Labour, Employee & Industrial Relations
  • Understanding the Functional Role of Trade Unions
  • Trade Unionism in Africa, The Gulf, and Globally
  • Current Trends in Employee & Industrial Relations
  • The Nature of the Employment Relationship and the Psychological Contract
  • Employee Relations: Economic, Legal & Social Perspectives

DAY 2

Vital People Factors in the Workplace

  • Collective Negotiation and Consultation
  • Techniques and Processes to Manage Grievances Efficiently
  • Dignity at Work: Workplace Bullying Example
  • The ‘Flexible Firm’ Model and the Labour Utilisation
  • Involvement, Participation, and Employee Voice

DAY 3

Negotiation Skills for Collective Bargaining

  • Collective Bargaining
  • A Win-Win Approach to Negotiation
  • Stages of Negotiation & the Coleman Raider “Bare-bones” Model
  • Exploring Competition and Cooperation
  • Introduction to Reframing Techniques
  • Cultural Differences that Affect Negotiation and Collective Bargaining

DAY 4

Managing Conflict and Workplace Mediation Skills

  • Understanding Conflict
  • Analysing your Conflict Handling Behaviour (styles)
  • Resolving and Managing Conflict – avoiding conflict escalation
  • The Abilene Paradox and Avoiding Groupthink
  • Alternative Dispute Resolution (ADR)
  • Understanding Arbitration, Conciliation, and Mediation

DAY 5

Practical Techniques of Mediation

  • The Mediation Processes
  • Issues Suitable for Mediation
  • The Mediator’s Role
  • The 5-step Framework for Effective Mediation
  • Reaching and Formalising Agreements
  • Personal Action Planning

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HR Administration Skills CourseThe Job Evaluation Workshop CourseWriting HR Policies and Procedures CourseCertified Training and Development Professional CourseStrategic Human Resources Management CourseCompetency -Based Management Course