Effective People Skills Course
The Effective People Skills Course is designed to help professionals elevate their interpersonal skills to achieve greater success in their careers. Offered by LBTA, this comprehensive course focuses on essential techniques for effective communication, relationship-building, and conflict resolution, empowering participants to navigate complex workplace dynamics with confidence and finesse. LBTA offers Effective People Skills Course in Management and Leadership Courses.
Upcoming schedule
| Venue | Starts | Ends | Net fees | Book |
|---|---|---|---|---|
| Amsterdam, Netherlands | 5-Jul-2026 | 9-Jul-2026 | 8,100 GBP | Register |
| Barcelona, Spain | 5-Jul-2026 | 9-Jul-2026 | 6,950 GBP | Register |
| Dubai, UAE | 5-Jul-2026 | 9-Jul-2026 | 4,987.5 GBP | Register |
| Hong Kong, Hong Kong | 5-Jul-2026 | 9-Jul-2026 | 8,500 GBP | Register |
| Interlaken, Switzerland | 5-Jul-2026 | 9-Jul-2026 | 8,950 GBP | Register |
| Kuala Lumpur, Malaysia | 5-Jul-2026 | 9-Jul-2026 | 4,750 GBP | Register |
| London, UK | 5-Jul-2026 | 9-Jul-2026 | 4,950 GBP | Register |
| Milan, Italy | 5-Jul-2026 | 9-Jul-2026 | 6,950 GBP | Register |
| New York, United States | 5-Jul-2026 | 9-Jul-2026 | 10,900 GBP | Register |
| Paris, France | 5-Jul-2026 | 9-Jul-2026 | 6,700 GBP | Register |
| Rome, Italy | 5-Jul-2026 | 9-Jul-2026 | 7,300 GBP | Register |
| Tokyo, Japan | 5-Jul-2026 | 9-Jul-2026 | 9,750 GBP | Register |
Course syllabus
Introduction
This compelling course teaches delegates on how to build and project a self-confident image, create better relationships with key people, and polish their communication skills to directly influence the rate that their career grows.Today more than ever, personal success comes down to interpersonal effectiveness – the capacity to work with others to get things done. Effective People Skills will arm you with a rich and powerful range of skills and methods to help you gain the full benefits of interpersonal excellence.
This course will feature:
- The components of effective communication to one or to many
- Methods for developing strong work relationships
- The impact of group dynamics on teams, departments and organizations
- Key skills and strategies for working in teams
- How to maximize your personal empowerment and productivity
objectives
By the end of this course, participants will be able to:
- Define the keys to communicating honestly, directly, and professionally
- Employ the interpersonal behaviors that nurture good working relations
- Identify the principle elements of teams, their types and stages of development
- Apply communication skills and strategies to negotiation positive conflict outcomes for all parties
- Demonstrate a higher level of personal power and increased productivity
Contents
Day One
The Core Interpersonal Skill
- Person-to-person communication
- Barriers to effective communication
- Non-verbal communication
- The Active listening model
- Styles of communication
- Preparing and delivering great presentations
Day Two
Building Winning Working Relationships
- The TRUST Factor
- Avoiding the collusion phenomenon
- A Change Of Heart
- Interpersonal Dialogue: Core Principles
- Understand the definition and meaning of interpersonal
- Harnessing harmful behavior
Day Three
Understanding Groups and Team Dynamics
- High performing teams vs. traditional work group
- The three elements of high performance teams
- Understanding the types of teams
- The stages of team development
- Team member styles
- Capitalizing on the team player styles within your team
Day Four
Teamwork and Collaboration
- Giving and receiving effective feedback
- Dealing with conflict Constructively
- Symptoms of conflict situations
- Getting to win-win
- Understanding team player styles
- Fostering and encouraging team creativity
Day Five
Increasing Personal Productivity
- Growing your personal power
- Achieving emotional excellence inner mastery
- Our time and your life
- Growing personal productivity
- Direction through personal Integrity
- Designing a strategic plan for your life and career