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EFQM - Leaders for Excellence Course

Become a leader for excellence with EFQM principles. Join this course to develop skills in leading organizations toward continuous improvement. LBTA offers EFQM - Leaders for Excellence Course in Quality and Productivity Courses.

◎English⧗One Week●Confirmed£from 4,700 GBP

Upcoming schedule

212 sessions
VenueStartsEndsNet feesBook
Barcelona, Spain5-Jul-20269-Jul-20266,950 GBPRegister
Munich, Germany5-Jul-20269-Jul-20267,900 GBPRegister
Tokyo, Japan5-Jul-20269-Jul-20269,750 GBPRegister
Washington, United States5-Jul-20269-Jul-202611,000 GBPRegister
Dubai, UAE12-Jul-202616-Jul-20264,987.5 GBPRegister
Hong Kong, Hong Kong12-Jul-202616-Jul-20268,500 GBPRegister
Istanbul, Turkey12-Jul-202616-Jul-20264,700 GBPRegister
Kuala Lumpur, Malaysia12-Jul-202616-Jul-20264,750 GBPRegister
London, UK12-Jul-202616-Jul-20264,950 GBPRegister
Madrid, Spain12-Jul-202616-Jul-20266,950 GBPRegister
Milan, Italy12-Jul-202616-Jul-20266,950 GBPRegister
Paris, France12-Jul-202616-Jul-20266,700 GBPRegister

Course syllabus

Introduction

This program is designed for:

Professionals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance. Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will also find the program beneficial.

Objectives

  • Apply the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts within their working environment.
  • Use a set of quality management tools to lead their organization’s journey to excellence.
  • Interpret an assessment feedback report.
  • Use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified.
  • Adopt a structured approach to effectively address identified areas through improvement projects.
  • Use the Business Excellence Matrix approach to develop an Enabler Map for their organization and complete a self-assessment.

Content

The EFQM Excellence Model

  • Responding to Drivers of Change
  • The 8 Fundamental Concepts of Excellence
  • Using the 9 Excellence Model Criteria: Enables and Results
  • Benefiting from RADAR Logic
  • Mapping Strategic Themes Using the Model

Applying the RADAR Logic for Continuous Improvement

  • Elements of RADAR: Results, Approach, Deployment, Assess and Refine
  • Using RADAR with Enablers
  • Using RADAR with Results
  • Identifying Organizational Strengths and Areas for Improvement
  • Preparing Meaningful Feedback to Management

Excellence Achievement and Recognition

  • EFQM’s Recognition Schemes and Levels of Excellence
  • Characteristics of Excellent and Award Winning Organizations
  • Progressing in the Journey to Excellence

Driving Organizational Improvement

  • Prioritizing Organizational Improvements
  • Implementing Improvements Using the DMAIC Methodology
  • Benefiting from Established Problem Solving Tools

EFQM Model Management Documents

    • Compiling the Components of an EFQM Management Document
    • Using the Enabler Map to Detail Approaches
    • Completing a Self-Assessment Using the Business Excellence Matrix

Related courses

Strategic Quality Management CourseASQ Introduction to Quality Engineering CourseASQ Certified Manager of Quality - Organizational Excellence Refresher CourseProcess Management - Mapping and Improvement CourseSimplification of Work Processes and Procedures CourseImproving Productivity through Quality and Cost Reduction Course